Troubleshooting Common Issues With iCloud Email

You may use iCloud Mail on your iPad, Mac, or PC through or the Mail app on your iPhone, iPad, iPod touch, or Mac. The instructions below help you to note whether to send or receive emails using your email address. Every Mac and iOS device comes with the mail software preinstalled. You may add and manage your email accounts with this strong tool on a single platform. Like any tool, they can experience issues like the iCloud email not working or failing to respond. Such errors may result from invalid account passwords, damaged data files, and other issues.

Let’s look more closely at the origins of this problem and the possible solutions in this post.

Things to Look into First

  • View the iCloud Mail system status.
  • Verify that you have activated iCloud Mail:
    1. Open the Mail application on your Mac, then select Mail >Preferences. Select your iCloud account in the sidebar after clicking Accounts. Make that the account is activated and the status is online under Account Information.
    2. Go to Settings > [your name] > iCloud on your iPhone, iPad, or iPod touch, and make sure Mail is turned on.
  • Verify whether your iCloud storage limit has not been reached. Find out how to create more space in iCloud if your iCloud storage has been surpassed.
  • Make sure your device is running the most recent software version.

How to Fix the iCloud Email not Working Issue

The status page will let you know if Apple is to blame for the issue, in which case all you need to do is wait for it to be fixed. The iCloud email not working issue will likely end if you observe the green light status. Check out the methods listed below.

Let’s resolve this problem and create a manual that might be helpful to everyone. Checking the status of iCloud Mail on Apple’s help page on their website should be the priority.

1. Verify the Internet Connection

An inconsistent internet connection is one of the main causes of your Mail app’s potential malfunction. Check the connectivity of other programs and devices first, then. These short troubleshooting techniques might be used if the issue is with the internet connection.

  • Switch the internet router on and off.
  • Use a personal hotspot or mobile cellular data to connect
  • Choose a reliable internet connection instead
  • We urge you to get in touch with your Internet Service Providers for additional support if you continue to experience problems with your internet connection.

2. Verify the Cellular Connection

Make sure your Mail app has access enabled while you are using a mobile cellular data connection. This may occasionally be disabled. A step-by-step tutorial on how to enable it is provided here.

  • Open the Settings application.
  • Choose Mobile data from the menu.
  • Track down the Mail app by scrolling down.
  • The Data Roaming toggle should now be turned on.

3. Ensure You have Enough iCloud Storage

Another possibility is that there is not enough space on iCloud for iCloud Mail to function properly on the iPhone. Go to settings on your iPhone, tap on your name, and select iCloud. The top bar will display the various file types taking up space in your iCloud account. Tap on manage storage to obtain more information.

You get 5GB of storage for free when you set up your iCloud account. You can switch storage plans and buy more space if your iCloud is full and you need it.

4. Log out of Your Account and Back in Again

While logged into your account, there could occasionally be a technical issue or a system malfunction. Additionally, it’s possible that you recently updated the password for your email account. This might have caused the app to stop functioning on your result. Therefore, we advise you to log out of your device and log back in.

To log out of your iCloud account and log back in again, follow these steps:

  • Go to the Apple menu and select System Preferences.
  • Click on the iCloud icon.
  • Click the Sign Out button.
  • When prompted, confirm that you want to sign out of your account by clicking Sign Out.
  • Wait a few minutes, then go back to System Preferences > iCloud and click the Sign In button.
  • Enter your Apple ID and password and click Sign In.
  • This should log you out of your iCloud account and allow you to log back in again.

5. Restructure Your Mailbox

Rebuilding your Mailbox is advised if you continue to believe that your Mac’s Programme is not operating as smoothly or is missing a significant number of emails. Although it could appear like a tiresome process, it is relatively easy.

Here’s how to go about it.

  • Open the Mail application.
  • Click on Mailbox in the menu bar after navigating there.
  • Choose Rebuild from the menu.
  • Reopen the app by closing it first.

6. Delete the Envelope Files

Your Mail app’s reindex envelope files might help you filter and organize your messages. However, occasionally it might not perform properly and result in problems with the program’s work.

This step-by-step tutorial will show you how to delete these files.

  • Start the Finder application.
  • Select the Go menu by clicking at the top.
  • The library can be chosen by pressing the Option key.
  • Locate the Mail folder and double-click it.
  • Click the V9 folder now. (The folder may differ based on the OS version you are using.)
  • Find the following files by selecting the Mail Data folder.

7. Delete and Reinstall the App

There may, in the majority of situations, be problems with the app itself. So, reinstalling the app on your iPhone devices is a simple and quick repair. You can use this technique, you can delete damaged cache files and restore the app’s factory settings. Go to the App Store, search for the mail software, then click the install option to reinstall the app on your device.


Solving iCloud email not working issues can be a simple task with some troubleshooting. From checking your iCloud Mail system status to making sure you have enough storage space, there are many steps you can take to get your email up and running again. No matter the issue, with patience and determination, you’ll be back to sending and receiving emails in no time.

Leave a Reply

Your email address will not be published. Required fields are marked *