Common Reasons & Fixes For Gmail Not Working: A Comprehensive Guide

Whether you use a Mac, PC, iPhone, or Android, work from home, or go to an office, chances are excellent that you have at least one Gmail account. So you’ve almost likely encountered a bug that prevented Gmail from operating as it should. Gmail is a widely used email service provided by Google, but like any other technology, it can experience issues. When Gmail not working, it can cause frustration and inconvenience for users who rely on it for communication and organization.

There are several common reasons why Gmail may not work, including incorrect login credentials, internet connection issues, browser issues, or outdated software. It is important to identify the cause of the problem to troubleshoot and find a solution.

Few Highlights:-

There are numerous troubleshooting actions you may take to get Gmail functioning properly again.

  • Check to be sure your browser isn’t the issue; you can try using Gmail in a different browser and turn off browser extensions.
  • You might also need to restart your device, clean the cache in your browser, or make room in Google Drive.

Several Common Reasons Why Gmail not Working

  • Incorrect login credentials:  You should always check twice that you have given the correct email address and password.
  • Internet connection issues: Make sure your device is connected to the internet and that your connection is stable.
  • Browser issues: Try accessing Gmail in a different browser or clearing your browser’s cache and cookies.
  • Outdated software: Ensure your browser and operating system are up to date.
  • Maintenance or server issues: Gmail may be down for maintenance or experiencing server issues, in which case there is nothing you can do but wait.
  • Using VPN or Proxy: Gmail may block your IP if you use VPN or proxy. Try to connect without using VPN or proxy.
  • Two-factor authentication: If you have Two-factor authentication enabled, verify that you’ve entered the correct verification code.
  • Account suspended/disabled: Your account may have been suspended or disabled by Google for violating the terms of service.

Fixes for Gmail not Working Issue

1. Reopen and Close Gmail

When Gmail is not working, one of the first troubleshooting steps to try is to close the application or website and then reopen it. This can be done by exiting the web browser if you are accessing Gmail through a browser or by closing the app on your mobile device. Once the application or website has been closed, open it again and navigate to the Gmail page. This simple step can often resolve the issue, as it can clear any temporary glitches or bugs that may have caused the problem. It is a quick and easy solution to try before attempting more advanced troubleshooting measures.

2. Make Sure Gmail Sync is Enabled

Inadvertently, we can sometimes mess up settings. The Sync Gmail option will guarantee that you cannot use Gmail effectively. Check the settings right now.

  • Open the Gmail app to enable Sync Gmail
  • In the top-left corner, tap the three-line menu button
  • Enter Settings
  • Click on “Your Account
  • Locate the section on data use by scrolling down
  • Check to see if the switch next to Sync Gmail is turned on

3. Examine for Updates

Although having an older version of an app rarely causes issues, it can occasionally lead to minor difficulties. This is particularly true when more recent updates are substantial or incorporate server-side modifications. It won’t harm to see whether there are any Gmail updates available by visiting the Google Play Store.

How to look for Updates to the Gmail App?

  • The Google Play Store will be launched.
  • Look up “Gmail” online.
  • Hit the Gmail app button.
  • If there is a Gmail update available, you will see an Update button. The button will read Open if it is not.

Consider checking to see whether anything else has been updated as well. Check to see if the browser has any updates available, for instance.

While you’re at it, you might want to see whether your phone has any updates.

How to Look for Updates for Android?

  • Enter the Settings application.
  • Choose System.
  • Press “System update.”
  • Click the Updates check button.
  • As you follow the directions, the update will run.
  • When your phone restarts, try using Gmail once more

4. Check Your Password 

Open Google Mail on your computer. The Gmail app won’t sync if you cannot sign in or encounter one of the below-mentioned issues.

  • Password and username not accepted
  • Invalid identification
  • Your login and password are repeatedly requested.

What You can do is:

  • Make sure you accurately input your username and password.
  • You might have to sign in using an app password rather than your usual password if you utilize 2-Step Verification.
  • Try these troubleshooting steps if you’re still having difficulties signing in.

5. Take Your Google Account Offline

You can also completely restart your Gmail account in the app. Removing and then adding your Google account again is the simplest way to accomplish this. If none of the other approaches are working, this can cause some hassles because your Google account may run various services on your phone.

On Android, Here’s How to Delete a Google Account

  • Launch the Settings app.
  • Choosing Passwords & accounts.
  • To delete a Google account, locate it. Touch it.
  • Click Remove Account, then follow the prompts.


Gmail not working can be a frustrating experience, but there are several common reasons and fixes that can help you get back on track. From checking your login credentials and an internet connection to updating your browser and software to troubleshooting your account settings, there are many steps you can take to get your Gmail working properly again. Remember, if all else fails, you can always reach out to the Gmail support for additional assistance. So, don’t let Gmail not working ruin your day. Try these fixes and get back to communicating and organizing with ease!

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